Data Link Case Study:
Eyes on the Emergency: How Data Link Synced Security Cameras with Call Boxes
Client: Major Healthcare Provider
Industry: Healthcare
Solution: Synced Security Systems for Rapid Response
The Challenge: Seeing More, Responding Faster.
When a large healthcare provider built a new hospital, safety was obviously a top priority. They knew traditional call boxes alone wouldn’t cut it—security teams needed instant visibility to assess situations as they unfolded. Their objective was clear: when someone pressed an emergency call box, all nearby rooftop cameras should automatically turn, zoom, and lock onto the area so security staff could respond without delay.
The Solution: Turning Technology into Teamwork.
Challenge accepted. Data Link integrated GAI-Tronics emergency call boxes with Axis PTZ cameras, all powered by Milestone’s video management platform. By customizing how these systems worked together, we created an automated workflow: the moment a call box is activated, cameras instantly pivot, zoom in, and stream a live view to the command center.
Instead of waiting for manual camera control, security now has eyes on the scene the second an alert comes through.
The Outcome: Real-Time Awareness, Real-Time Action.
- Faster response — security staff hear the call and see the situation immediately.
- Smarter coverage — cameras automatically focus on the exact area of concern, no guesswork required.
- Increased safety — faster, clearer situational awareness means emergencies get the right response, right away.
- Future-ready integration — the system can scale as the hospital grows, connecting more call boxes and cameras seamlessly.
Why It Matters
In a healthcare environment, every second counts and could be a matter of life or death. With synchronized call boxes and cameras, this hospital’s security team now has the tools to respond faster, smarter, and with complete confidence.
Client Takeaway
By bringing together best-in-class technologies and fine-tuning them to work as one, Data Link gave this healthcare customer more than just a security system—they gave them peace of mind.
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